Design Team: Northwestern Mutual Design Team
Timeline: June 2021 to August 2021
Role: Content Audit, Research, User Flows, Data Flow, Documentation, Wireframing / Prototyping, Leading Workshops.
What is LTC? Personas, how the advisor explains LTC to clients?
2. LTC Throughout PX:
Current workflow, Data Flow chart
3. LTC Tickets:
UX Pattern Audits
Refinements and updates modal
Three exploration prototypes